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the team

the team

A friendly and reliable face available during your holiday with us. 

This team of professionals take care of every element of your stay, from ensuring your holiday home is preened to perfection before your arrival to being on-hand throughout. Lost down a country lane? Not sure how to get the log fire going? Quick question about the nearest restaurant? Just give them a call and they'll be happy to help as soon as they can. 

Our local team will call you 24 hours before your arrival, just to check that you're all set for your journey and to see if they can help along the way. They even know the best Service Stations to swing by when you are on the road - together, travel has never been more enjoyable!

Our local teams are at the core of our unrivalled commitment to service. We want to ensure that our guests are happy at all times - that is what drives us. 

Meet The Team

  • Amanda, General Manager | Yorkshire Dales
  • Julie, Retreat Manager | Llŷn Peninsula
  • Stephanie, General Manager | John O'Groats
  • Andrew, General Manager | Trewhiddle & Fistral Beach
  • Stacey | Trewhiddle & Fistral Beach
  • Janette, General Manager | Lews Castle
  • Hamish, Assistant Manager | Lews Castle

Your concierge team

Any time, any place, everything, every time

The Concierge Team are travel experts, champions of customer service, and passionate about bringing people together. They have the latest local knowledge on each of our spectacular locations and are here for you throughout your journey!

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Hannah D

Get in touch!
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Zoe

Get in touch!
Call us on
+44(0)1625 416430

Or email us to discuss your personal travel requirements